Appraisal of Guards’ Qualities Affecting the Efficiency of Professional Activities
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Abstract
The present article purposed to determine how guards and respective executives appraised the influence produced by various human qualities upon the efficiency of professional activity of a guard. The research was carried out at a private security guard service. The research involved 33 executives (group 1) and 102 guards (group 2) directly securing safety at enterprises and facilities. A survey was made by means of a questionnaire. The questionnaire consisted of a set of closed questions with a suggested range of quantitative responses. Qualities offered for appraisal were grouped by their character into the social, the mental, and the biological ones. The results showed that respondents made high demands on guard’s qualities offered for appraisal. Respondents thought that all suggested qualities were important for successful professional activities. However the qualities may be divided into the following six groups by their importance to professional activities: the essential, the very necessary, the necessary, the inessential, the unnecessary, and the inadmissible ones. The professional activity of a guard was related to high responsibility and risk. All investigated factors received high appraisal in both groups. We believe that it is expedient to use our technique for the selection of workers wishing to work in the above-mentioned area. It will help to determine them more accurately and to develop vital professional qualities.
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Section
Articles
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Authors retain copyright of their work, with first publication rights granted to the Association for Learning Technology.
Please see Copyright and Licence Agreement for further details.