MANAGEMENT OF ORGANISATIONAL RESILIENCE UNDER CONDITIONS OF UNCERTAINTY IN THE LITHUANIAN PUBLIC SECTOR
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https://orcid.org/0009-0008-2708-4298
Andrius Stasiukynas
https://orcid.org/0000-0002-2937-241X
Abstract
This article examines the application of organizational management tools to enhance resilience in Lithuanian central government organizations facing uncertainty. It employs a bounce-back approach to organizational resilience, categorizing resilience management tools into two groups: static tools, which are used before negative environmental impacts occur, and dynamic tools, which are utilized after such impacts have already occurred. The concept of organizational resilience includes both static and dynamic factors and is enhanced by using information and knowledge management tools. These tools are based on the principles of contingency theory, which suggests that organizations are affected by uncertainty in their decision-making processes depending on the information available to them. This theoretical framework was employed to examine the causal relationships between factors influencing resilience management in Lithuanian central government organizations. A quantitative ordinal logistic regression analysis was performed to identify the factors affecting organizational resilience management. The findings of the quantitative study substantiated statistically significant and positive causal relationships between the enhancement of organizational resilience and 14 out of 63 independent variables. A review of the extant literature reveals that, among the external environmental factors, relationships with institutional partners and the dynamics of government turnover and priorities have been identified. Several measures of organizational structural resilience have been shown to positively impact organizational resilience. These include the digitization of operational management, the establishment of multiple communication channels, and the utilization of information for decision-making purposes. Dynamic resilience measures have been shown to enhance resilience by providing employees with information regarding the broader context during times of crisis, as well as by facilitating additional management meetings and assessing the leadership skills of middle managers. Among the various information management measures implemented, digitization, the utilization of diverse communication channels, and the enhancement of data-driven decision-making processes have emerged as significant factors. A comprehensive understanding of knowledge management is crucial for enhancing organizational resilience. This encompasses a multifaceted approach, including active engagement in international networks, systematic dissemination of knowledge through documented materials and live meetings, and the facilitation of seamless internal knowledge exchange processes in alignment with legal obligations. The study's results reveal the intricate nature of implementing organizational resilience measures in the context of managing and enhancing organizational resilience.
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