EXPLORING THE ROLE OF ORGANIZATIONAL FACTORS IN SHAPING MANAGERS’ EXPERIENCE THROUGH THE SCARF MODEL

Santrauka

The paper examines the influence of positive and negative organizational factors on the experience of Companies CEOs (hereafter referred to as managers) through the SCARF model framework. Managers play an important role in ensuring process efficiency in the organizations; therefore, the manager's work requires a lot of emotional and psychological resources, which are influenced by various external factors such as the nature of the organization's activity, competitive environment, organizational changes, as well as the managers' characteristics such as management and/or leadership style, behavioral and communication styles. A  manager's ability to work effectively with employees, both direct reports and others across the organization, in routine and stressful situations is a critical factor that influences not only the organization's performance and quality outcomes, but also employees' job satisfaction and emotional well-being.

This article presents a study that applied the SCARF model to analyze how managers' experiences working with employees are influenced by the SCARF factors: status, certainty, autonomy, relatedness, and fairness. The study aims to explore how these elements are perceived by managers, what they mean in the context of their work, in which situations they are positively or negatively affected, and which of them has the greatest impact on managerial stress. 

The study revealed that managers tend to invest in building relationships with employees and creating a positive working environment, so the relatedness is one of the key factors that can have positive and negative impacts on the managerial experience working with employees. In contrast, participants perceive autonomy as a 'territory' granted by shareholders, a relatively stable element that does not significantly affect managers' experience in working with employees.