FACTORS INFLUENCING CUSTOMER BEHAVIOUR IN EHEALTH USE

plugins.themes.bootstrap3.article.sidebar6742739748e4d

PDF (Anglų)
Publikuota Jan 10, 2020

plugins.themes.bootstrap3.article.main674273974d7da

Zaneta Simanaviciene
Kaunas Technology University
Aida Navikaite-Varanaviciene
Kaunas Technology University

Santrauka

It is worth noting that the worldwide healthcare system faces such global problems like increasing costs, rising infectious diseases, consumerism, ageing societies. What is interesting, nowadays society is very responsible regarding the health, hence, self-management is becoming prevalent. Hence, the omnipresent Internet access fosters the transformation from conventional healthcare system to modern one.  Moreover, after the comprehensive academic literature examination it appeared that the field of eHealth implementation, especially, what factors can influence the eHealth use, is highly unexplored. It seems a little bit incomprehensible that giving such fundamental practical significance of eHealth use, researches come short in this particular field. Therefore, this article aims to close the academic gap in the field of factors influencing customer behaviour in eHealth use. Hence, the object of the study: factors influencing customer behaviour in eHealth use. The objectives of the study are: firstly, to examine the factors influencing customer behaviour in eHealth use, secondly, to present the benefits of the factors influencing customer behaviour in eHealth use. The methods applied: logical and comparative analysis of literature, academic literature synthesis

plugins.themes.bootstrap3.article.details6742739750e88

Numeris
Nr. 23 (2019): Visuomenės saugumas ir viešoji tvarka (23)
Skyrius
Articles

Authorship Responsibility and Authors' Statements

The authors must submit the Author's Guarantee Form, declaring that the article submitted to Public Security and Public Order is an original work and has neither been published nor is under consideration for publication elsewhere. More so, the work has been carried out by the authors and the article does not contravene any existing copyright or any other third party rights. The AUTHOR'S GUARANTEE FORM could be found HERE

Authors contributing to Public Security and Public Order agree to publish their articles allowing third parties to share their work (copy, distribute, transmit) and to adapt it with a condition of proper referencing; the authors contributing agree to transfer all copyright ownership of the manuscript to the Public Security and Public Order.