BUILDING AN E-URBAN GOVERNMENT IN HO CHI MINH CITY, VIETNAM

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Published Jun 24, 2025
DOI: https://doi.org/10.13165/VPA-25-24-2-04

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Nguyen Quynh Nga
National Academy of Public Administration, Vietnam
https://orcid.org/0000-0003-4750-716X Chu Thi Khanh Ly
National Academy of Public Administration, Vietnam
https://orcid.org/0000-0002-7972-9931 Nguyen Van Hau
National Academy of Public Administration, Vietnam

Abstract

The Fourth Industrial Revolution has had a profound impact on all aspects of social life and human beings. This study assesses the importance of e-urban government deployment and delineates the accomplishments, constraints, and strategies to improve this paradigm. By examining the achievements and obstacles of e-government, we suggest ideas for its enhancement. The primary aim is to augment the efficiency of governmental administration and improve the quality of public services for citizens and enterprises. The research employs Ho Chi Minh City as a case study to exemplify the analyses and recommendations, offering insights into e-urban government advancement in a significant metropolitan center.


Keywords: Urban e-government, Ho Chi Minh City, institutional solutions, PAPI.

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Issue
Vol. 24 No. 2 (2025): PUBLIC POLICY AND ADMINISTRATION
Section
E-Government

Authors contributing to Public Policy and Administration agree to publish their articles under a Creative Commons Attribution 4.0 International License.