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Almas Nugman Saule Yegemberdiyeva Katarina Petrovčíková

Abstract

The relevance of the study is due to the fact that in the Republic of Kazakhstan
there is not enough information regarding the system of compulsory health insurance. During
the study, theoretical methods were used (literature analysis, generalization); interviewing
(using the online platform); empirical (study of the experience of medical organizations,
regulatory documentation); methods of mathematical statistics and graphical presentation
of results. The authors of this study calculated the performance indicators of the health care
system according to the performance indicators: the work of doctors and medical personnel
in primary health care; organization of specialized and high-tech care for patients; work of
medical and social programs. Medical workers were asked to anonymously evaluate working
conditions, choosing one of the three parameters “good”, “satisfactory”, “poor”. An anonymous
survey was also conducted among patients who underwent preventive examinations in public
medical institutions at the beginning of 2018 and 36 months later. They needed to evaluate their
own health. Positive dynamics was noted in all aspects studied. In the course of the study, new
questions and problems have arisen that need to be addressed.

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Section
Articles