Competency Management in the Context of Public Management Reform

Abstract

The changing global economy, dramatic technological change, and increased expectations for gov-ernment performance demand new attention to the complex set of public skills and capacity. Civil servants are experiencing great pressures emanating from increasing global integration – economic, political, so-cial and cultural. New technology, new ways of organizing work, new means of delivering services and an increasing reliance on temporary employment have redefined the nature of public service. Meeting all these challenges requires a unique combination of knowledge, skills and attitudes and effective human resource development policies and strategies to nurture these competencies.