Measurement of Transaction Costs in Information Technology Outsourcings
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Abstract
Improvement of outsourcing transaction costs formation in companies enables not only increasing decision quality and business efficiency but also expands competitiveness of the country in international markets that have impact on the volumes of outsourcing in the country. Outsourcings have become one of the strategies, used by business companies in order to manage their information technologies. Over the recent years use of outsourcing has instigated the appearance of the scientific literature on this topic. Therefore, the author of this article analyses the scientific literature aimed at determining the main themes and methods, usually used by different authors and countries in the field of IT outsourcing. Thereby, this article includes the review of the IT outsourcing articles, published in business and management journals. JEL classification: D21, M21. Keywords: outsourcing, transaction costs, contracts, information technologies, IT services.
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