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Artūras Kaklauskas Edmundas Kazimieras Zavadskas

Abstract

By finding, capturing, and sharing explicit and tacit knowledge, real estate companies can significantly improve customer results. One of the main roles of explicit and tacit knowledge management in the real estate sector is sharing best practice. Throughout the world there are many examples of the application of best practice by the major players (appraisal services, brokers, consulting, facility management, insurance, matching/listing services, mortgages, property management, project development, real estate finance, real estate transaction process, relocation services) in the real estate market. In order to demonstrate the application of best practice, explicit and tacit knowledge in the real estate sector, a Web-based Intelligent DSS for Real Estate (IDSS-RE) will be studied as an example.

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