DIGITAL TRANSFORMATION AND THE MODERNIZATION OF LOCAL PUBLIC FACILITIES MANAGEMENT: EVIDENCE FROM TLEMCEN PROVINCE, ALGERIA

Abstract

This study examines how dogotal transformation contributes to modernizing the management of local public ficilities in Tlemcen Province, Algeria. Despite increasing attention to digitalization, limited research addresses the key enablers of its success in local governance. Based on data from 273 public sector employees and analyzed using PLS-SEM via SmartPLS, the study finds that human, physical,legal, and security requirements positively influence digital transformation. In turn, digital transformation significantly improves the efficiency, responsiveness, and quality of public facility management. The results underscore the need for strategic resource integration and policy and reform in developing countries.

Keywords: digital transformation; public facilities; PLS-SEM; Algeria.