THE APPLICATION OF INNOVATIVE TECHNOLOGIES IN PUBLIC ADMINISTRATION OF THE REPUBLIC OF KAZAKHSTAN

Abstract

In the context of globalization, digitalization, and rapid changes in the socio-economic environment, innovative management technologies are becoming the most important tool for improving the efficiency of the public administration system. Special attention is paid to the issue of the level of acceptance and involvement of civil servants in the process of changes from traditional to innovative decision-making methods by means of a sociological survey conducted by the authors. Modern challenges require state bodies to not only adapt to new technological trends but also to transform the mechanisms of interaction with citizens and optimize the internal work of state structures. Innovative management technologies, such as digitalization, digital transformation, and project management can theoretically enhance the transparency, accessibility, and efficiency of public administration, however in practice, public authorities and civil servants are not fully such changes.
Keywords: innovations, innovative management technologies, public administration, digitalization, public management, transformation.